Privacy Policy

Blackpuck Systems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Blackpuck Water Monitor mobile application ("App").

Information We Collect

To provide water monitoring services, we may collect:

• User account information such as username and email address.
• Water tank and sensor monitoring data.
• Device information required for app functionality.
• Notification preferences used to deliver alerts.

How We Use Information

• Provide real-time water monitoring services.
• Display water level information and historical data.
• Send notifications and alerts related to tank status.
• Improve application performance and reliability.
• Provide customer support.

Data Storage and Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. Information may only be shared when required by law or when necessary to provide the services requested by the user.

Third-Party Services

The App may utilize third-party services and infrastructure to support application functionality, data hosting, analytics, notifications, and security.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Blackpuck Systems
Email: systems@blackpuck.net
Website: https://www.blackpucksystem.co.zw