We are here to help you with your water monitoring system
Blackpuck Water Monitor Support
Welcome to the Blackpuck Water Monitor Support Center. Our team is committed to providing reliable assistance to help you get the most from your water monitoring system.
Contact us if you need assistance with:
How often is water level data updated?
Water level information is updated based on the reporting interval configured for your monitoring device.
Why am I not receiving alerts?
Ensure notifications are enabled on your mobile device and that your account settings allow alert delivery.
What should I do if sensor data appears incorrect?
Verify that the sensor installation is functioning correctly and contact support if the issue persists.
Blackpuck Systems
Email: systems@blackpuck.net
Website: https://www.blackpucksystem.co.zw